The Care Quality Commission (CQC) regulates care provided by the NHS, local authorities, private companies and voluntary organisations. Their aim is to make sure better care is provided for everyone - in hospitals, care homes and people's own homes. They also seek to protect the interests of people whose rights are restricted under the Mental Health Act.
The CQC make unannounced inspections of services on a regular basis and at any time in response to concerns.
During inspections they:
- Ask people about their experiences of receiving care
- Talk to our staff
- Check that the right systems and processes are in place
- Look for evidence on whether care is meeting government standards
They then submit a report on their findings to us and we prepare and implement an action plan to improve our services according to any recommendations they may make.
The CQC review all the information they hold about a provider from a range of sources to produce Quality and Risk Profiles (QRPs). We have chosen to publish the QRPs about AWP.
CQC AWP Quality and Risk Profiles: