The Trust has more than 70 quality measures set nationally, regionally and locally against which we are required to maintain ongoing measurement and regularly reporting.
The Trust publishes a Quality Account annually which provides comprehensive information across all three domains of quality: patient experience, effectiveness and safety.
We have set out in the scorecard below a set of the key service quality measures that are nationally recognised and will allow comparisons with other mental health service providers to be made.
Full details on the definition and rationale for these targets is available here.
| |
Indicator name and definition
|
Target
|
Jan
|
Feb
|
Mar
|
Change
|
|
1
|
Maximum 13 weeks referral to treatment - number of PCT areas at 95% or more
|
95%
|
94%
|
96%
|
96%
|
|
|
2
|
Care programme approach follow up within seven days of discharge - number of PCT areas at 95% or more
|
95%
|
98%
|
99%
|
99%
|
|
|
3
|
Service users receiving a review (those on CPA for 12 months or more)
|
95%
|
95%
|
96%
|
95%
|
|
|
4
|
Minimising mental health delayed transfers of care
|
< 7.5%
|
5.4%
|
5.9%
|
6.2%
|
|
|
5
|
% of admissions (18-64 years) gate-kept by crisis resolution & home treatment teams
|
95%
|
98%
|
99%
|
98%
|
|
|
6
|
No. of new cases of psychosis in Early Intervention Services (cumulative) - number of PCT areas at locally agreed standards
|
182
|
221
|
239
|
249
|
|
|
7
|
No. of people receiving assertive outreach services (caseload snapshot at month end) - number of areas meeting locally agreed standards
|
535
|
556
|
557
|
560
|
|
|
8
|
Data quality - completeness of identifier fields
|
97%
|
99.9%
|
99.9%
|
99.9%
|
|
|
9
|
Data quality - completeness of outcome fields
|
50%
|
84%
|
84%
|
83%
|
|
|
10
|
Access to health care for people with learning disabilities
|
Fully met
|
Fully met
|
Fully met
|
Fully met
|
|
|
We have used a traffic light system to rate how well we have done against the indicators:
These are:
|
| Red |
Standard not met / poor result
|
| Amber |
Standard nearly met / adequate result
|
| Green |
Standard met / good result
|
|
We have also used arrows to show the direction of change against target level since the previous month
|
|
= Improving
|
|
= No change
|
|
= Deteriorating
|