The Friends and Family Test

Avon and Wiltshire Mental Health Partnership NHS Trust wants to make sure people have the best possible experience of care. The Friends and Family Test Survey is a quick and easy way of giving views about the care recently received. This feedback helps us improve our mental health services.

Friends and family test

Service users are offered the survey at: care review, transfer, discharge and whenever they wish to give their views. The survey is confidential and any comments will not be traced back to individuals. If you are taking part, please tell us exactly what you think, whether it is positive or negative.

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A leaflet has been produced to tell you about other ways you can answer the question and what will be done with the results. The leaflet can be found here.

If you have any specific needs or requirements and need support to take part in our surveys please contact awp.surveyadmin@nhs.net or phone us on 01249 468243

Our results can be seen below:

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