24 hour support

Mental Health 24/7 Response Line

Telephone: 0800 953 1919

If you require an interpreter, please tell the call handler which language you speak. We will then call you back with a telephone interpreter.

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During the COVID-19 (Coronavirus) outbreak we want to provide support to people as we know this can be a particularly anxious and difficult time.

Our Mental Health 24/7 Response Line is a dedicated telephone line for anyone who may be worried about their own or someone else's mental health. You can access support from our teams around the clock.

The telephone line offers out-of-hours care for people and children in crisis 24 hours a day, seven days a week, 365 days a year.

If you or your loved one feels unsafe, at risk or unable to cope without professional advice, our dedicated staff will ensure that you are directed to the team best able to meet your needs.

The number to call is 0800 953 1919 

The Mental Health 24/7 Response Line works closely with our Patient Advice and Liaison Service (PALS) to provide support and signpost to other services for anyone in the general population seeking mental health support.

For information in easy read format click here and for details about how to access an interpreter click here or see below

Have you called our helpline?
If you've called our 24/7 helpline recently, we would be grateful if you could leave us some feedback by taking part in a survey. Your feedback will be anonymous. Taking part is entirely voluntary and will in no way impact any care you receive.

For existing patients and members of the public aged 18 or over, please access the survey here

 For children and young people aged under 18, please access the survey here

Vita Health Group 24/7 helpline - Bristol, North Somerset and South Gloucestershire

24/7 Support & Connect: Immediate emotional and practical support helpline

Tel: 0800 0126549

A 24/7 confidential helpline staffed by experienced counsellors, who you can talk to and they will listen. They will offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire.

For more information visit www.vitahealthgroup.co.uk 


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