BSW Wellbeing Matters

What we do

Welcome to the Bath & North East Somerset, Swindon and Wiltshire (BSW) Wellbeing Hub,'BSW Wellbeing Matters'.

We provide a central point of contact for mental health advice and support for all health and care workers in Bath & North East Somerset, Swindon and Wiltshire. We offer targeted mental health support for nurses, paramedics, therapists working in NHS services, pharmacists, support staff and other key workers in the community such as residential care home workers. Research indicates that health and social care staff are likely to have been affected by the coronavirus pandemic more than any other group. At the same time, you might also have been hesitant to seek support from existing mental health services due to concerns around your role and confidentiality. With our BSW Wellbeing Matters hub, you can directly access help and resources provided by a dedicated group of staff including psychologists and registered mental health clinicians.

These are some of the problems you might be having that we can help with:

  • Feeling anxious or worried

  • Feeling low in mood

  • Having trouble sleeping

  • Struggling with the impact of a bereavement

  • Finding it hard to cope with changes in your work environment

  • Feeling distressed or traumatised

  • Worrying about money or debt problems

Support with relationships

If you are experiencing difficulties with your relationship, you can also contact Relate. As well as offering support with relationships, they can help with anxiety and stress.

If you work in health and social care in Bath and North East Somerset, Swindon or Wiltshire, you can contact the team at Relate in the following ways:


Telephone: 0300 303 4477



You can watch a short film about the Wellbeing Matters service here:

How we offer you support

Call or email us

Please leave a message on our free dedicated phone line 0800 953 9003 or send us a message at We will respond to you within two working days (this excludes weekends and bank holidays).

The Hub doesn't provide a crisis response service. If you or someone else needs urgent help now, at any time of the day or night, call the AWP 24-hour helpline on 0800 953 1919.

Leaflets and other resources

You can also access the following self-help information and resources.

Visit this downloadable leaflet library (produced and provided by our colleagues in Cumbria, Northumberland, Tyne and Wear) that covers many of the problems and difficulties you might be having.

Click the links below to visit our other pages for more information, resources and other support you might need.

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