Staff and carers from across the Trust have worked together to produce the AWP Family, Friends and Carers Charter (see the right hand menu). The Charter demonstrates AWP's commitment to working with carers and is a great starting point for what carers can expect when their relative or friend is receiving support from us.
Carers, led by KS2 carers group in Bath, have written a booklet, AWP's Family, Friends & Carers Charter explained (see the right hand menue), setting out what our Charter means for carers in real terms. Launched to coincide with Carers Rights Day 2017, the booklet is available from AWP sites and from local carers groups.
Included in the 11 points that make up the Charter are pledges on the value we will place on the experience and knowledge that carers have in order that we treat them as equal partners. We commit to involving and supporting, giving access to the right information at the right time and assessing a carers own needs.
With the Charter and booklet now available through our network of Carer groups and other support organisations, it is increasingly visible. What is more important though is to make sure it is acted upon, especially by improving the way that we all use our knowledge, experience, skills and ideas to support the people we care for. We are grateful for the huge commitment that carers and staff have made to bring the Charter to life, in particular with the Family, Friends & Carers Charter explained booklet.
Via our podcasts below you can also listen in on staff and carers as they chat over some of the issues that the Charter aims to address.
Listen to our podcasts by clicking on the links below or save them to your device by right-clicking on each file and selecting 'Save target as...'