This autumn the Trust is introducing a new dimension to appraisal and supervision with the introduction of Inspire, a paperless on line system.
Inspire focuses attention on how we each do our jobs and how we expect colleagues to behave towards one another, to service users, carers and visitors to the Trust.
The change in approach is a key element of the Fit for the Future programme designed to help transform the culture of the Trust and to empower staff to make a positive difference to their working environment and the way they support service users.
Inspire enables everyone to compare their performance and their development needs against a number of core behaviours which apply across the organisation, from the most junior to the most senior member of staff, as well as to Board members.
The way we as staff want to behave - and ways we don't - have been identified through a series of staff workshops and will be finalised once we have received feedback from the rest of the organisation.
The core behaviours under discussion are:-
- What I Do Counts - I continually improve myself and the way I work
- Deliver Consistent Service Quality - I build and maintain a sense of quality around me
- Working Together To Make A Difference - I am receptive to, supportive of and engaged in changing circumstances
- We Listen, Engage, Learn and Respond - I am accountable for my decisions and the actions I take at work
Feedback on the draft behaviours will be presented to the Trust Boards Employee Strategy and Engagement Committee at the end of September with Inspire being phased in from October so that all staff are using the system by the end of the financial year.
Not only does the Trust believe that this will contribute to improving the working environment but by everyone following the agreed behaviours, this should contribute to ongoing efforts to raise the quality and consistency of services.