16 August 2010

LU elects to speak up for Care

The Trust's Carer Engagement and Service User Involvement Manager, Lu Duhig spoke recently at the House of Commons to help launch The Triangle of Care document.

The Triangle of Care is a guide to identify ways to help staff achieve better collaboration and partnership with carers in the service users and carer's journey through a typical acute episode. In layman's terms, it helps to bring together the knowledge of all people involved in the care of a service user, with the aim of creating a fuller picture of their needs.

Lu, who has been closely involved in the preparation and research on the project, believes that the approach will make a marked difference to the way care is identified and administered: "Family members and significant others have the best knowledge of the person as they were [prior to an acute episode] and so it helps the professional making the care plan, to make it more informed and reflective of their needs," she told Ourspace, AWP's intranet.

Speaking at the House of Commons to an audience of MPs, carers and national leads on the Acute Care Programme, Lu discussed her own experience of being a carer and a campaigner for the inclusion of carers and families. She was also able to talk of her delight that  AWP is cited in the Triangle of Care guide as a key example of good practice.

"We are now looking at an area in the Trust where pilot projects in the Triangle of Care approach may be started, " said Lu. "The work the Trust has carried out with the Productive Ward programme dovetails into the aims of the Triangle of Care. Overall we hope that it will create an improved service for carers and service users and make their lives better."

You can find out more about the Triangle of Care work by visiting Acute Care Programme.

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