23 July 2010
AWP In-patient units show continued improvement for patients
The latest set of Patient Environment Action Teams (PEAT) survey
results show that standards in food, environment and privacy and
dignity in Avon and Wiltshire Mental Health Partnership Trust (AWP)
hospitals and units continue to meet a good standard.
Of the 42 of our wards and units located within 15 larger AWP
sites which were assessed this year, 39 were awarded good or
excellent ratings in the areas being surveyed, with three showing a
rating of acceptable.
Every year, trusts providing inpatient services in England are
assessed on the basis of their environment, food, privacy and
dignity, allowing patients and carers the opportunity to gauge the
quality of units operating in their own area.
AWP's Head of Facilities Adrian Bolster said: "The improved
results - for the fourth year in a row - shows that not only are
staff at all levels working extremely hard to ensure the best
possible quality of care, but they are seriously considering how to
make the overall experience easier and less stressful for
"One of the ways in which these improved scores are being
maintained is in the regular monthly PEAT meetings which are held
at each unit. The meetings enable staff to receive an 'on the spot'
critique, allowing for fine-tuning of everything from the quality
and range of catering to environment throughout the year." Last
year, one unit was felt to have fallen short in the category of
environment, although this too has now been rectified. A series of
improvements generated better facilities for the service usuers
without impacting on the number of places needed for patients.
There has been very positive feedback from residents, relatives and
staff on these improvements and that is now reflected in the
current PEAT results.
Hazel Watson, Executive Director of Nursing, Compliance,
Assurance and Standards said: "The quality of the environment in
our inpatient services is extremely important to us - a safe, clean
and welcoming ward is part of making service users, their carers
and families feel valued and supported.
"Our PEAT scores help us demonstrate the improvements we have
made and also help us to identify areas where more needs to be
To find out more and to view the full report please visit the
PEAT website here.