18 May 2011
Positive inspection report for Sandalwood Court
CQC's positive conclusion followed a recent inspection of the
hospital and an examination of 16 standards of care.
The inspectors observed how people were being cared for, talked
to those who use our services and to staff, and got views from the
Service Users Network Swindon (SUNS).
The encouraging outcome of this independent inspection for
Sandalwood Court follows similar outcomes from CQC inspections at
Fountain Way and Green Lane Hospitals.
In addition to suggesting some improvements that could be made,
the CQC has asked the Trust to look at the adequacy of the external
courtyard at Applewood Ward at Sandalwood Court for those detained
under the Mental Health Act, and to ensure that both smokers and
non-smokers have enough leisure space.
The CQC was also critical of the lack of personal secure storage
for service users but acknowledged that lockable cabinets were on
Executive Director of Nursing, Hazel Watson welcomed the report
and said: "We are pleased that the CQC has again recognised that
another of our Trust hospitals is meeting quality and safety
standards. Their conclusions reflect the excellent work of staff at
Sandalwood Court and the efforts they make to provide a quality
service for patients and their families and carers.
The CQC was rightly concerned about the courtyard facilities. We
have been looking for some time at how we could improve both the
internal and external environment at Sandalwood Court and in
particular the courtyard. We are currently seeking planning
permission to develop the area. We hope that the work will have
been completed by August."
Suggestions from the CQC on how the service could be improved
included making more efforts to ensure service users understand the
information available to them relating to choices of care; that
staff cover arrangements for occupational therapy is reviewed and
that record keeping always indicates that health records have been
shared with and understood by service users.
You can read the full report in pdf format by following this link to the CQC website