18 May 2011

Positive inspection report for Sandalwood Court

CQC's positive conclusion followed a recent inspection of the hospital and an examination of 16 standards of care.

The inspectors observed how people were being cared for, talked to those who use our services and to staff, and got views from the Service Users Network Swindon (SUNS).

The encouraging outcome of this independent inspection for Sandalwood Court follows similar outcomes from CQC inspections at Fountain Way and Green Lane Hospitals.

In addition to suggesting some improvements that could be made, the CQC has asked the Trust to look at the adequacy of the external courtyard at Applewood Ward at Sandalwood Court for those detained under the Mental Health Act, and to ensure that both smokers and non-smokers have enough leisure space.

The CQC was also critical of the lack of personal secure storage for service users but acknowledged that lockable cabinets were on order.

Executive Director of Nursing, Hazel Watson welcomed the report and said: "We are pleased that the CQC has again recognised that another of our Trust hospitals is meeting quality and safety standards. Their conclusions reflect the excellent work of staff at Sandalwood Court and the efforts they make to provide a quality service for patients and their families and carers.

The CQC was rightly concerned about the courtyard facilities. We have been looking for some time at how we could improve both the internal and external environment at Sandalwood Court and in particular the courtyard. We are currently seeking planning permission to develop the area. We hope that the work will have been completed by August."

Suggestions from the CQC on how the service could be improved included making more efforts to ensure service users understand the information available to them relating to choices of care; that staff cover arrangements for occupational therapy is reviewed and that record keeping always indicates that health records have been shared with and understood by service users. 

You can read the full report in pdf format by following  this link  to the CQC website

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