Reports published online highlight our performance

The key documents that show how we have performed, our quality account 2011/12 and our annual report and financial accounts 2011/12, are now available online.

Alongside these detailed reports and the associated appendices and commissioning for quality and innovation (CQUIN) reports, we have published a shorter annual review 2011/12 which summarises key themes from the main documents.

Accessibility is important for us. We want as many people as possible to have the opportunity to find out how we are performing. With this in mind, for the first time this year we have produced an extended special annual report edition of Ourvoice, our magazine. This edition includes exclusive interviews with key people - including acting chair Tony Gallagher and acting chief executive Paul Miller - and features that shine the spotlight on some key performance issues.

Ourvoice is popular with a broad audience including staff, service user groups, carer groups and Trust members, so we felt it would be an effective way of highlighting themes from the quality account and annual report to more people in a more user-friendly, lively and meaningful way.

We took the decision this year to publish our quality account, annual report and financial accounts, and accompanying annual review document online only. There are several reasons for this, not least of which is our continuing effort to reduce our impact on the environment. A further benefit, of course, and something that we must always consider, is a reduction in costs. We also have a new website which is much easier to navigate and is helping us to communicate more effectively. Much of the information that would traditionally have been available in an annual report is already available on our site, so we did not need to replicate it in a lengthy printed document.

We do recognise that accessing the reports electronically will not be ideal or possible for everyone. A small number of printed copies of Ourvoice are available in the reception areas at all our sites and on request and we are happy to print out the annual review or other information from our website on request.

If you have any feedback on our quality account, annual report and financial accounts and our annual review, or comments about our new approach to publishing them, or if you require us to print information, please contact us.