23 November 2012
Carers urged to give their views
Carers are being asked for their views on AWP in the
latest regular survey.
Results of the last survey carried out in the
summer show AWP is improving its work with carers in a
number of areas, however some aspects need further
There were improvements in the number of carers feeling
their views are taken into account when planning care
and the number receiving information via the carers'
pack and Patient Advice and Liaison Service leaflets.
Other areas showed some improvement but with more work still to
be done, including the number of carers receiving an out of hours
contact number and those being given an explanation of what is
meant by the word carer.
Introduced last year, carer surveys are conducted twice a year
to help the Trust track carer experience and assess the
effectiveness of improvements.
The carers' survey is being repeated now and is available to complete by clicking here.