22 April 2013
CQC acknowledges Fromeside improvements
AWP staff have managed to have a CQC improvement notice lifted
in a matter of weeks. The Care Quality Commission (CQC) had given a
formal warning to the Trust in February over staffing levels at
Fromeside, Blackberry Hill hospital.
Thanks to a concerted effort by clinical staff and managers, the
unit has now received confirmation that the notice has been
The changes put into place by AWP have included the employment of
18 full time staff, while ward managers and matrons will spend more
time working on the ward.
Other improvements have seen the introduction of managers
attending regular clinical planning meetings with service
According to clinical director Carol Bowes, the speed at which
these changes have been put into place is "almost unheard of".
"Having accepted what the CQC said in February, we were all
absolutely determined to work fast to address the issues and
restore the high quality service which Fromeside provides to
"While we are all proud that this order has been lifted, it is
clear that standards have to be monitored at all times, both to
prevent slipping below the standards which we would all hope and
expect to receive and to identify areas where we can improve, even
if we are compliant."