06 November 2013
Smart approach to recruitment by service users
Service users of the Forget-me-Not centre in Swindon
have been involved in recruiting a new member of
This was a fantastic achievement and the first time this has
been done in memory services.
Service users were involved all the way through - from writing
the ad, helping set criteria for the person they were looking
for, sitting on the interview panel and taking part
in group activities to see how well the
candidates related to people with memory difficulties
Each service user on the interview panel had a question they
wanted to ask written on a slip of paper - needless to say
remembering where the slip was for each interview was not plain
Other methods were also used to help overcome memory problems.
For example, with permission, pictures had been taken of all the
applicants in case the group needed a reminder of who was
being discussed when deciding who they wanted to
take up the post.
Lynda Hughes Centre Manager said: "We were really pleased to be
able to support people to take control of this process."
The experience was really positive for the group, one of whom
said "It was an exhausting two days - but we feel really pleased to
have made decisions all along the way, with support from Lynda
and the team at Forget-me-Not. It is only right that we make the
decision - as we are the ones the person will be working
The Forget-me-Not Centre looks forward to welcoming Danny, who
will be joining the team soon.