10 October 2013
Safewards make a difference
Social media is being used to promote a new set of interventions
to nurses which have been proved to reduce conflict within
inpatient settings. And next week's ward managers away day will
consider how we can introduce this new approach across the
The new 'safewards' model is based on years of research by
nursing guru Len Bowers and the findings, presentation material,
training aids and guidance are freely available at a touch of a
button via social media.
The research looked at potentially harmful events such as
aggression, rule breaking, substance use, absconding, medication
refusal, and self-harm and identified the most effective ways of
containing these negative events.
While recognising that there is no single answer and that some
factors are outside anyone's control, the Safewards model
identifies a range of feasible interventions which are proved to
make a difference.
These can be as simple as setting clear mutual expectations,
using soft words, mitigating bad news, mutual help and increasing
mutual understanding, using calm down methods and providing
reassurance - approaches nurses use in their day to day
But alongside increasing the use of such techniques, the
Safeward model drops some of the most disliked interventions such
as restraint, rapid tranquilisation and the outcome is that
conflict on wards decreased by 14.6 per cent and containment
activity decreased by 23.6 per cent.
Deputy director of nursing Alan Metherall said: "These findings
are really significant and we are keen to encourage matrons, ward
managers and the wider team to look at the information and apply it
to their own wards. All the evidence says this will benefit service
users and staff."
The great thing also is that all the material needed to train
staff and implement Safewards is available on social media, said
Alan and he encouraged staff to find out more via:
• Facebook: https://www.facebook.com/groups/safewards/
• YouTube: http://www.youtube.com/channel/UCSmHNS2fTE81Wa3BCa5UC4g
• Twitter: https://twitter.com/Safewards