17 September 2013

CQC publishes community mental health survey 2013

CQCThe 2013 survey of people who use community mental health services has been published by the Care Quality Commission (CQC), showing AWP's overall performance is 'about the same' as other trusts.

The survey was offered to people who received care between July and September 2012. For AWP, the results are based on the responses provided by 217 community service users, although not all of that number responded to every question. Some questions generated as few as 40 responses this year which is disappointing.

The survey covers aspects of care including day to day living, crisis care, physical health needs and involvement with social workers.

When respondents were asked if a member of their family had been involved in discussions about care 'as much as the patient would have liked', AWP was given the highest rating of any trust.

In the medications category, when asking people if they felt their views were taken into account when deciding which medication to take, we scored lower than the previous year.

AWP's chief executive Iain Tulley said, "Our Trust remains firm in its intention to improve the quality of services we offer. While there are some encouraging results in this survey, we will redouble our efforts to make improvements." 

The CQC report can be read here.

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