17 September 2013
CQC publishes community mental health survey 2013
The 2013 survey of
people who use community mental health services has been published
by the Care Quality Commission (CQC), showing AWP's overall
performance is 'about the same' as other trusts.
The survey was offered to people who received care between July
and September 2012. For AWP, the results are based on the responses
provided by 217 community service users, although not all of that
number responded to every question. Some questions generated as few
as 40 responses this year which is disappointing.
The survey covers aspects of care including day to day living,
crisis care, physical health needs and involvement with social
When respondents were asked if a member of their family had been
involved in discussions about care 'as much as the patient would
have liked', AWP was given the highest rating of any trust.
In the medications category, when asking people if they felt
their views were taken into account when deciding which medication
to take, we scored lower than the previous year.
AWP's chief executive Iain Tulley said, "Our Trust remains firm
in its intention to improve the quality of services we offer. While
there are some encouraging results in this survey, we will redouble
our efforts to make improvements."
The CQC report can be read here.