28 August 2014
A lot happens in a year
Although there is still work to be done, there was a renewed
sense of hope at the Trust's Annual General Meeting AGM
Held at Jenner House and attended by over 30 service users,
staff, CCG and Healthwatch representatives, the event followed our
journey over the past year and plans for the next.
With pride in their voices, Anthony Gallaher, Trust Chair and
Iain Tulley, Chief Executive talked about the dedication of our
staff and the compassionate care they have given, day in day out,
over a year of major change.
Landmarks for this year included the move to local management of
services by teams who know and understand the needs in their areas,
the work of service user involvement workers across the Trust and
making research opportunities available to all service users.
Stresses over the year were acknowledged as we reorganised
services and roles, saw services go out to tender, and made
required efficiency savings whilst balancing the books.
The Board's commitment to focus on quality of care, recovery and
hope was echoed in a presentation by Medical Director Hayley
Richards, who spoke passionately about investing in clinical and
non clinical staff, the need to recruit staff at all levels - not
only for their skills but also for the values they bring in terms
of compassionate care - and the need for AWP to provide services to
all people, no matter how challenging their illness or
There were some varied and topical questions from staff and
service users on what the Trust is doing to address workload
pressures, to comply with NICE guidance on Borderline Personality
Disorder and to promote physical as well as mental health.
Whilst heartened about what has been achieved in 2013/14, all
speakers recognised that there is much more work to be done to
further strengthen quality of services and to continue to improve
working lives of our staff.
The energy of the event was captured in two comments from
attendees, saying it was, "A wonderful experience to learn the
progress and future plans the Trust has made. Thank you for the
diligence and expertise you apply to your work." while another
said, "I learnt a lot from it and felt encouraged that AWP is
intent on constant improvement."
Ian Tulley concluded, "The best patient outcomes will be
achieved by moving away from targets, and engaging with our front
line staff and clinicians. By doing this, I am convinced we will
continue to move forward on our mission to become the best mental
health trust and best mental healthcare employer in the
The minutes of the AGM will be publically available on the Trust website by
the end of next week.