27 March 2014
Innovation in Specialised Services
Specialised Services have been successful in a bid for
monies to purchase 150 tablet computers from the Nursing Technology
These will be used to enable service users to carry out
self-assessments electronically and get instant feedback on their
ratings of motivation, psychological and social well being
and level of engagement in treatment.
These self-assessments have been carried out in drug and alcohol
services for some years, using paper questionnaires with
information being inputted manually or scanned, which was onerous
and time consuming.
So, over the last year, AWP's IT team have worked closely with
Specialised Services to develop a software system which allows the
asessments to be completed electronically.
This has worked well where teams work from fixed bases and have
access to computers. However, on prison wings, in service users'
homes and other mobile working sites where computers are not
available, paper versions of the questionnaires have still had to
be used, with delays in producing results proving demotivating for
As a solution to these problems, the teams went on to develop an
application for a tablet, allowing easy completion of the
questionnaire and real time feedback using a touch screen any
time - anywhere. The 150 tablets purchased from the Nursing
Technology Fund will mean this can be used across specialised
Paul Waites IT Systems manager says: "It has been tremendously
rewarding for IT to have contributed to such an innovative
project, which will have so much impact on service