27 March 2014

Update on latest CQC inspections

Two CQC inspection reports on Trust services were released this week on community services and Callington Road Hospital.

The Community Service report is part of an ongoing inspection programme for AWP's community mental health services started in January 2014. The latest report shows some improvements in access to and quality of recovery services, with some further work on resourcing required in North Wiltshire.

The Callington Road inspection was instigated in response to police concerns about the number and frequency of AWOL incidents at the hospital. Whilst the report acknowledged that staff had detailed knowledge of patients' needs and risks, it identified the need for more robust recording of risk and monitoring of AWOL incidents,

Work is already underway to address these issues as described by James Eldred Clinical Director who says:

"We welcome scrutiny from our regulators to help us focus on areas we can improve. We have enhanced record keeping systems and monitoring of leave arrangements to help us manage and reduce these incidents without impeding individual rehabilitation and recovery plans.
"We will continue to use our monthly meetings with the police to improve our mutual understanding of the best way we can work together."

Action plans relating to both reports are now being prepared and we look forward to further feedback from the CQC.

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