13 November 2014
Views wanted on service access in Swindon
Swindon mental health services are seeking views on how best to
simplify access to support in the town.
They are asking staff, GPs, service users and carers as well as
members of the public for their ideas on what is needed to make
contacting mental health services simple and straightforward.
For many people - including existing service users and GPs -
accessing different mental health services is not straightforward
and can appear unresponsive, especially in emergencies when urgent
support is needed.
Swindon interim Clinical Director Dr Simon Manchip said:
"This is a problem which has been recognised internally and
externally for some time but all efforts to implement an effective
solution have not delivered the benefits anticipated.
"So with the agreement of Swindon Clinical Commissioning Group,
we are asking those involved in services what they would do to make
the process easier to understand and to suggest changes they would
want to see."
The aim, said Dr Manchip, was to get an effective system in
place early in the new year and he hoped that by seeking a wide
range of views, past mistakes would be avoided and a consensus
reached on what would work best in Swindon.
Dr Manchip said that all staff had been asked to contribute
their ideas; GPs had been invited to comment; and service user
groups and other stakeholders were being written to inviting them
to make suggestions on how to establish a simple, responsive
Comments can be sent directly to:
Access Service Consultation,
Sandalwood Court Hospital,
Swindon, SN3 4WF
or by email to awp.AccessServiceConsultationSwindon@nhs.net
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