01 April 2015
Reduction in the number of patients waiting an assessment
Swindon's Mental Health Primary Care Liaison Team has
significantly reduced the number of patients waiting for an
assessment of their mental health needs.
Based at Sandalwood Court, the Team works closely with
Swindon GP's and primary care providers to assess patients
presenting with mental health issues. The Team then refers patients
on to the required service, for example LIFT (Least
Intervention First Time), Swindon Intensive or Recovery Teams and
Two months ago, the number of patients waiting for assessment
was over 180. Due to staff vacancies, absences, and a high
caseload, the Team were struggling to maintain their 4 week target
for assessing patients.
Following staff recruitment and a complete review of how the
service works, the number has been reduced to 62.
Where clinically indicated, the Team can now offer assessment
within 24 hours and older patients are now being referred more
rapidly for memory assessments, so that appropriate treatment can
be started as soon as possible.
Lisa Hollis, Team Manager says "We are delighted that
we can now deliver a quicker, more effective service. This
achievement has been a collective effort that has included each and
every one of the team and I want to thank everyone for their