23 June 2015

Confidentiality conference

confidentiality conferenceA conference on striking the balance between maintaining confidentiality and sharing appropriately to give good care took place last week.

Nearly 100 service users, carers and staff attended the event, which was run jointly between AWP, Safe Keep Sane, New Hope and Mungos Broadway .

The day involved presentations focusing on the views of carers, service users and staff. There was also a presentation from Julie Benfell, Head of Compliance explaining how information governance does allow you to 'share information appropriately to care appropriately' and should not automatically be used as a barrier to communication.

Everyone joined workshops to discuss a way forward to improve communication, with a focus on confidentiality, between staff, carers and service users. The delicious food was provided by 'Food for Thought' (a collaboration between Mosaic, Kitchen Creations and Mulberry House) and the event was organised by Lee Rawlings, Involvement Co-ordinator

Bev Nottingham from Keep Safe Keep Sane carers support group, who had the inspiration for the conference, thanked everyone for the help and support in putting on the event, saying, "The event was amazing. We have had a lot of very positive feedback and look forward to moving some of the thoughts forward."

Ralph Lillywhite from Mungos Broadway said, "AWP in Bath and North East Somerset supported people with lived experience of mental health problems, carers and staff to enable a true co-produced event to happen. How many other mental health trusts are able to say this?"

Caroline, someone with lived experience of mental health issues said, "What a unique opportunity for service users, carers and staff to openly discuss areas which they may have been wary, or even fearful of expressing in the past. I think the barriers to understanding the complexities of mental health are truly being broken down in BANES."

Claire Williamson, Head of Profession and Practice in BANES said, "This was an extremely positive event where everyone worked together to discuss this complex issue, identify some of the barriers to good communication and develop some ideas about how these can be overcome."

Cookies on our website

Cookies are used to ensure you get the best browsing experience. No personally identifiable information is collected.
By using our site you agree to these cookies being used. For more information please see our Cookie Policy.