23 June 2015
A conference on striking
the balance between maintaining confidentiality and sharing
appropriately to give good care took place last week.
Nearly 100 service users, carers and staff attended the event,
which was run jointly between AWP, Safe Keep Sane, New Hope and
Mungos Broadway .
The day involved presentations focusing on the views of carers,
service users and staff. There was also a presentation from Julie
Benfell, Head of Compliance explaining how information governance
does allow you to 'share information appropriately to care
appropriately' and should not automatically be used as a barrier to
Everyone joined workshops to discuss a way forward to improve
communication, with a focus on confidentiality, between staff,
carers and service users. The delicious food was provided by 'Food
for Thought' (a collaboration between Mosaic, Kitchen Creations and
Mulberry House) and the event was organised by Lee Rawlings,
Bev Nottingham from Keep Safe Keep Sane carers support group,
who had the inspiration for the conference, thanked everyone for
the help and support in putting on the event, saying, "The event
was amazing. We have had a lot of very positive feedback and look
forward to moving some of the thoughts forward."
Ralph Lillywhite from Mungos Broadway said, "AWP in Bath and
North East Somerset supported people with lived experience of
mental health problems, carers and staff to enable a true
co-produced event to happen. How many other mental health trusts
are able to say this?"
Caroline, someone with lived experience of mental health issues
said, "What a unique opportunity for service users, carers and
staff to openly discuss areas which they may have been wary, or
even fearful of expressing in the past. I think the barriers to
understanding the complexities of mental health are truly being
broken down in BANES."
Claire Williamson, Head of Profession and Practice in BANES
said, "This was an extremely positive event where everyone worked
together to discuss this complex issue, identify some of the
barriers to good communication and develop some ideas about how
these can be overcome."