11 May 2015
Friends and Family Test for all!
In National Equality, Diversity and Human Rights week, we are
pleased to introduce a set of 'accessible' versions of
the Friends and Family Test.
The Friends and Family Test is a survey all service users are
encouraged to complete, to tell us what they think of the services
More service users than ever before are taking part in the
survey. All those using ward or community services will find it
easier to tell us what they think about their care, now these new
accessible versions are available.
The British Sign Language (BSL) video for deaf and hearing
impaired service users and the new accessible easy read versions are
available on the Trust website.
If you want an easy read paper version of the survey, or need
support to take part, please ask a member of staff.
Sally Wood, Patient Experience Manager, said: "We hope that
these new versions will encourage and help more people to give
their feedback on the services we offer".