21 December 2016

15 Steps to improvement

15StepsCongratulations to Trisha Long and Judith Mott, both of whom have lived experience of AWP services, who have had an article published in national journal Mental Health Practice with the support of two members of AWP staff.

Trisha, who has experience as a carer, and Judith, who has experience as a service user, wrote about a series of '15 Steps inspections' of AWP inpatient services. Trisha and Judith led the inspections and wrote the article with the support of Lisa Marrett, Programme Manager, Acute Care Pathway and Louise Curtis, Standards and Compliance Manager.

The 15 Steps Challenge originated from a mother who, after visiting her daughter in hospital, claimed that she could tell what the ward was like within 15 steps of entering it. Trisha and Judith said, "Throughout these '15 steps inspections' we felt valued and, as a result, committed to the project. We discovered many examples of good practice, and some negative issues that could be easily changed, which would improve the service user and carer experience."

Lisa added, "Trisha and Judith's achievement in leading the 15 Steps Challenge and getting their article published is really something to be proud of."

You can read the full Mental Health Practice article online and you can find out more about the 15 Steps Challenge in a short film presented by Lisa and Lou.

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