13 December 2016

Police applaud street triage

triageAWP's Swindon & Wiltshire Street Triage Team were unanimously voted by the Wiltshire Police, Crime and Communications Centre to receive a Certificate of Appreciation award.

The Certificate was presented to the team by John Flynn, Contacts Manager for Wiltshire police at the Annual "REWARD and RECOGNITION ceremony held at police HQ on 8 December.

Street Triage is a relatively new concept, with trained mental health professionals working alongside Wiltshire Police colleagues within the Crime & Communication Centre (CCC), Police Headquarters in Devizes and also with operational officers providing guidance/advice to support people who may be experiencing mental health difficulties.

The citation said:

"The Street Triage Team is awarded a Certificate of Appreciation for their outstanding contribution which has improved the quality of service provided …. to the people of Wiltshire.

"The team offer invaluable advice, supporting the police with any decision making and follow up plans and liaise, refer and/or signpost to other teams and organisations. The immediate access to a trained mental health team reduces the need for members of the public to be taken into custody or to a place of safety.

"The support is recognised and much appreciated, having a beneficial and major impact to CCC staff and also to some of the most vulnerable persons within our communities."

Street Triage Team Manager Kieran Holland says, "The team has been overwhelmed by the reception and support they have received from the police especially in the crime and communications centre.

"The work they do provides an essential connection between the police and health and social care agencies making sure people with mental health problems in crisis who come into contact with the police are supported, kept safe and access the right services when they need them. The work is very rewarding and the team are very proud of what they have achieved in a relatively short period of time."

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