13 December 2016
Police applaud street triage
AWP's Swindon & Wiltshire Street Triage
Team were unanimously voted by the Wiltshire Police, Crime and
Communications Centre to receive a Certificate of Appreciation
The Certificate was presented to the team by John Flynn,
Contacts Manager for Wiltshire police at the Annual "REWARD and
RECOGNITION ceremony held at police HQ on 8 December.
Street Triage is a relatively new concept, with trained mental
health professionals working alongside Wiltshire Police colleagues
within the Crime & Communication Centre (CCC), Police
Headquarters in Devizes and also with operational officers
providing guidance/advice to support people who may be experiencing
mental health difficulties.
The citation said:
"The Street Triage Team is awarded a Certificate of Appreciation
for their outstanding contribution which has improved the quality
of service provided …. to the people of Wiltshire.
"The team offer invaluable advice, supporting the police with
any decision making and follow up plans and liaise, refer and/or
signpost to other teams and organisations. The immediate access to
a trained mental health team reduces the need for members of the
public to be taken into custody or to a place of safety.
"The support is recognised and much appreciated, having a
beneficial and major impact to CCC staff and also to some of the
most vulnerable persons within our communities."
Street Triage Team Manager Kieran Holland says, "The team has
been overwhelmed by the reception and support they have received
from the police especially in the crime and communications
"The work they do provides an essential connection between the
police and health and social care agencies making sure people with
mental health problems in crisis who come into contact with the
police are supported, kept safe and access the right services when
they need them. The work is very rewarding and the team are very
proud of what they have achieved in a relatively short period of