01 February 2016
Inpatients report improvement in help to go home
The results of the Inpatient Survey 2015 show a notable
improvement in the numbers of our patients who feel they have
received help when they leave hospital.
Over half of AWP inpatients who took part in the 2015 survey
said they received support organising their home situation,
compared with just over a quarter who said so in 2014.
The 2015 results also demonstrate that we have improved in
helping service users feel safe on wards and in caring for their
physical problems. Service users also had more trust and confidence
in nurses and psychiatrists compared with the previous year, and
felt more aware of their overall care as well as how to make a
AWP took part voluntarily in the 2015 survey, and a fifth of
inpatients who were asked to take part in the survey did so.
The responses also highlighted some areas that we need to work
on, including the fact that 3% more patients in 2015 reported being
bothered by noises on their ward at night, compared with those in
Other areas where AWP has improved but needs to improve further
are; being able to provide specific diets required by patients,
keeping wards 'very clean', helping service users keep in touch
with family and friends, and giving service users enough time to
discuss their condition or treatment with staff.