17 May 2016
Welcome to the CQC inspectors
Inspectors from the Care Quality Commission are out and
about visiting our services and teams.
The inspector team, made up of mental healthcare professionals
from other Trusts and people with lived experience of using mental
health services will be observing care, activities and care
environments in community teams and inpatient units over the next
This is part of a routine inspection and your care and treatment
will take place as usual. We will always check with you first if
the inspectors want to observe your care and the inspectors know
this will not always be possible. We have made many improvements
since the CQC last visited us in 2014 and we welcome this second
inspection, which will help us make our services even better over
the coming year.
If you would like to tell the CQC about your experiences of our
services, you can:
- fill in a comment card and
post it in one of the secure post boxes available across the
- give feedback using an online feedback form or by telephoning 0300
Your feedback will be treated confidentially. The inspector will
not respond individually to your feedback but may contact you for
more information if you give contact details.
If you would like to talk to an inspector privately and in
confidence during their visit, please tell a member of staff or
contact the CQC on the number above.