07 June 2017

Getting ready for inspection

The Care Quality Commission (CQC) is visiting our Trust in June and we are looking forward to welcoming them with pride.

Their visit is an opportunity to show the inspectors how all the things we have set up since their last inspection are benefitting our service users and carers. Since their last visit we have introduced many systems and processes to improve and monitor quality of care. We are proud of the way teams across the Trust have embraced the need to improve and worked incredibly hard to make change happen.

Being compliant with CQC standards is now part of everyday life in our Trust and this means that we should always be 'inspection-ready', regardless of whether or not we are expecting a visit.

Our Associate Director of Governance, Improvement and Quality is Phil Cooper, and we asked him to share some of the quality improvements we have made in a new video available on our YouTube channel here.  Phil explains the importance of our Quality Improvement Projects or QIPs for short.

All of our staff are kept up to date on arrangements for the CQC visit but what about service users? Well, we also put together a leaflet which explains what happens during a CQC visit, and answers some of the questions service users and carers often ask. You can find the leaflet here and we hope you find it useful and informative.

As soon as the visit is complete and the CQC tell us what they think of our services, we will share that information with you.

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