20 March 2017
Bringing the Carers’ Charter to life
A Bath based carers' group helps spell out what our
Family, Friends and Carers' Charter really means for carers.
KS2 Bath a peer support group for carers, worked collaboratively
with our Trust and other carers in 2014 to write the AWPs Family,
Friends and Carers' Charter to improve working relationships with
carers. The Charter sets out the things people can expect when
supporting someone receiving our mental health services. It
recognises the importance of carers being included in a person's
care and their rights to support and information (particularly
about what to do in a crisis). The Charter also includes the
need to apply patient confidentiality rules with compassion
KS2 Bath have now helped us go one step further by spelling out
what the Charter really means in a day to day caring situation in a
booklet called 'AWP Family Friends and Carers' Charter
Members of KS2 Bath say, "Being a carer of someone
receiving mental health services can be distressing and
confusing. Carers are likely to know the patient better than
anyone but it is often hard to know where you fit in and how best
to work with services. The booklet tells you exactly what kind of
involvement, information and support you can expect and what to do
if these things don't happen. We hope it will help all
families, friends and carers of people using AWP services."
AWP's Deputy Chief Executive and Director of Nursing and Quality
Andrew Dean, says, "This is an excellent example of the value of
continued partnership working with carers and we thank KS2 Bath for
their excellent work and insights. Their clear explanations have
really brought the Charter to life.
"We hope the booklet will give families, friends and carers the
confidence to question us if they are not being involved or
supported as much as they should be."
read the AWP Family Friends and Carers' Charter Explained booklet