21 December 2018
CQC inspection report for AWP - December 2018
The Care Quality Commision
(CQC) has today (Friday 21 December) published its report
into its recent inspection of services at Avon and Wiltshire
Mental Health Partnership (AWP) NHS Trust.
You can read the full report here
The overall rating for the Trust given by the CQC is 'Requires
improvement'. This is broken down into a score of good for
the effective and caring measures and requires improvement for the
safe, responsive and well-led measures.
There was clear evidence of the
hard work, dedication and commitment of our staff, who work
tirelessly to support those in need of our care. The inspections
found our staff treat patients with compassion and kindness,
respecting their privacy and dignity and supporting their
However, the inspection report underlines the areas where we need
to continue to improve and highlights some concerns regarding the
Daisy Unit and our Child and Adolescent Mental Health Sevrices
(CAMHS) inpatient services, which we take very seriously.
Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust Chief
Executive, Dr Hayley Richards, said: "We welcome the inspection
process and are pleased that the majority of the areas assessed
have remained the same or improved in their rating.
"Our work to improve mental health
crisis services and health-based places of safety has been
recognised with the rating improving two places from inadequate to
"There was also clear evidence of the hard work, dedication and
commitment of our staff, who work tirelessly to support those in
need of our care. The inspections found our staff treat patients
with compassion and kindness, respecting their privacy and dignity
and supporting their individual needs. I would like to thank
all our staff for their hard work and commitment to patients,
service users and families in improving standards of
"The inspection report underlines the areas where we need to
continue to improve and highlights some concerns which we take very
seriously. We are not complacent and do not underestimate the
work we need to do maintain confidence in our services among our
"We are committed to making the necessary changes in the right way
so that we can ensure our services provide safe, effective care
across the Trust."
Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust,
Director of Nursing, Julie Kerry, said: "We fully accept the Care
Quality Commission's findings during the recent inspection of our
Daisy Unit. The unit was commissioned in 2017 and there remain
differences between commissioners and providers in relation to
purpose and function, and we are agreeing a process to resolve and
improve the pathway for people with Learning Disabilities
"Staff who work on the Daisy Unit are extremely dedicated to the
wellbeing of their service users and always ensure they are cared
for safely and have a good quality of life.
"The safety of our service users is extremely important to us and
we are taking a number of immediate actions to increase clinical
expertise and input to the unit. This will ensure we have the right
systems in place to provide safe, effective care and ensure patient
safety at all times.
"We are establishing a programme improvement board with key
members of staff, representatives from partner organisations,
learning disability advocacy groups and families, and will work
together to drive up standards and improve safety."
You can read the CQC's press release here