21 December 2018

CQC inspection report for AWP - December 2018

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The Care Quality Commision (CQC) has today (Friday 21 December) published its report into its recent inspection of services at Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust.

 

You can read the full report here

 

The overall rating for the Trust given by the CQC is 'Requires improvement'.  This is broken down into a score of good for the effective and caring measures and requires improvement for the safe, responsive and well-led measures. 

There was clear evidence of the hard work, dedication and commitment of our staff, who work tirelessly to support those in need of our care. The inspections found our staff treat patients with compassion and kindness, respecting their privacy and dignity and supporting their individual needs. 

 

However, the inspection report underlines the areas where we need to continue to improve and highlights some concerns regarding the Daisy Unit and our Child and Adolescent Mental Health Sevrices (CAMHS) inpatient services, which we take very seriously. 

 

Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust Chief Executive, Dr Hayley Richards, said: "We welcome the inspection process and are pleased that the majority of the areas assessed have remained the same or improved in their rating.

 

"Our work to improve mental health crisis services and health-based places of safety has been recognised with the rating improving two places from inadequate to good.



"There was also clear evidence of the hard work, dedication and commitment of our staff, who work tirelessly to support those in need of our care. The inspections found our staff treat patients with compassion and kindness, respecting their privacy and dignity and supporting their individual needs.  I would like to thank all our staff for their hard work and commitment to patients, service users and families in improving standards of care.


 
"The inspection report underlines the areas where we need to continue to improve and highlights some concerns which we take very seriously.  We are not complacent and do not underestimate the work we need to do maintain confidence in our services among our local communities.



"We are committed to making the necessary changes in the right way so that we can ensure our services provide safe, effective care across the Trust." 


Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust, Director of Nursing, Julie Kerry, said: "We fully accept the Care Quality Commission's findings during the recent inspection of our Daisy Unit. The unit was commissioned in 2017 and there remain differences between commissioners and providers in relation to purpose and function, and we are agreeing a process to resolve and improve the pathway for people with Learning Disabilities

 

"Staff who work on the Daisy Unit are extremely dedicated to the wellbeing of their service users and always ensure they are cared for safely and have a good quality of life.

 

"The safety of our service users is extremely important to us and we are taking a number of immediate actions to increase clinical expertise and input to the unit. This will ensure we have the right systems in place to provide safe, effective care and ensure patient safety at all times.

 

"We are establishing  a programme improvement board with key members of staff, representatives from partner organisations, learning disability advocacy groups and families, and will work together to drive up standards and improve safety."

 

You can read the CQC's press release here

 

 

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