04 January 2018
STEPS Christmas Gift
The display in the waiting room
of eating disorders service STEPS, provided an opportunity for
service users and careers to 'give the gift of appreciation' by
completing a comment card in the shape of a present. The SUP
encouraged positive feedback based around four questions:
- What do you value about STEPS?
- What has made a real difference this year?
- What works well in the service?
- Thank you for…?
SUP member Carolyn Trippick, commented: "As a service user, I'm
aware that working within an eating disorder setting isn't an easy
role; it requires patience, resilience and an unrelenting belief in
"The STEPS team do an amazing job, day in and day out,
demonstrating warmth, kindness and genuine care and compassion in
all that they do. So, we - the Service User Panel - just wanted to
say thank you to the teams (both community and inpatient) and allow
other service users and carers the opportunity to show their
personal appreciation and support for these services
Kind words really do make a difference and so many heartfelt
messages were added to the Christmas appreciation noticeboard,
"Thank you for all the love, care and patience you show all year
round, to all that seek support from the services."
"STEPS builds and inspires hope in recovery."
"Tom is amazing as are all the team - you keep me alive and hope
one day soon we WILL get there. Thank you for everything."
"Merry Christmas to everyone at STEPS. You all do such amazing
work and should take great pride!"
"I would have totally lost hope without STEPS. You've helped me
to hold on, be patient and keep fighting for a brighter
"Merry Christmas to everyone at STEPS, in the community and on
the ward. Thank you for all you do and the patience and kindness
you show. Thank you to Rose for being so supportive."
"Hugh is fantastic. Have a great Christmas all of you."
Staff have felt very much appreciated by the many comments left,
especially those with a personal touch.