03 April 2020

Mental Health 24/7 telephone response line

 Phone Image

Mental health 24/7 telephone response line - 0300 3031320

We know this can be a particularly anxious and difficult time, particularly if you or someone you care about struggles with mental health difficulties.


In order to alleviate pressure on primary care and accident and emergency departments, our staff will be available 24/7 to provide advice, guidance and support over the phone to anyone who may be worried about their own or someone else's mental health.

The telephone line - 0300 3031320 - provides round-the-clock support for adults and children, seven days a week, 365 days a year.

If you or your loved one feels unsafe, at risk or unable to cope without professional advice, our dedicated staff, will respond to your enquiries and arrange for trained mental health advisors and clinicians to help enable you to manage your difficulties.  

The Mental Health 24/7 Response Line works closely with our Patient Advice and Liaison Service (PALS) to provide support and signpost people to other services for anyone in the general population seeking mental health support.

Have you called our helpline?
If you've called our 24/7 helpline recently, we would be grateful if you could leave us some feedback by taking part in a survey. Your feedback will be anonymous. Taking part is entirely voluntary and will in no way impact any care you receive.

For existing patients and members of the public aged 18 or over, please access the survey here

 For children and young people aged under 18, please access the survey  here

Cookies on our website

Cookies are used to ensure you get the best browsing experience. No personally identifiable information is collected.
By using our site you agree to these cookies being used. For more information please see our Cookie Policy.