The Primary Care Liaison Service (PCLS) provides a first point of contact to access mental health services in Bath and North East Somerset (BaNES), North Somerset, South Gloucestershire, Swindon and Wiltshire. In Bristol, this service is known as Bristol Mental Health Single Point of Access which also provides the same access to mental health services. 

The teams offer mental health telephone triage, face-to-face assessment, brief interventions, support, advice and signposting.

If you are concerned about the mental health of yourself or someone you care for, contact your GP for advice. Your GP may decide to refer you to the Primary Care Liaison Service. 

The Primary Care Liaison Service receives referrals from GPs and other health or social care professionals. If you are referred to our service, your first appointment will involve discussing your needs to help us decide if we can support you or whether another specialist team would be more suitable. 

Professionals can make a referral by selecting the local area based on where your patient’s GP is registered. 

BaNES Primary Care Liaison Service
Hillview Lodge
Combe Park
BA1 3NG 

Phone: 01225 371480   

Bristol Mental Health Single Point of Access 
The Coppice 
Callington Road Hospital 
BS4 5BJ 

Phone: 0117 9195670  

North Wiltshire Primary Care Liaison Service  
Green Lane Hospital  
Marshall Road  
SN10 5DS  

Phone: 01380 737 840  

North Somerset Primary Care Liaison Service 
Long Fox Unit  
Grange Road  
BS23 4TS  

Phone: 01934 836 406 

South Gloucestershire Primary Care Liaison Service 
Kingswood Health Centre  
Alma Road  
South Gloucestershire  
BS15 4EJ  

Phone: 01173 787960  

South Wiltshire Primary Care Liaison Service  
Fountain Way Hospital  
Wilton Road  
SP2 7FD  

Phone: 01722 820 372 


Swindon Primary Care Liaison Service 
Sandalwood Court  
Highworth Road  
SN3 4WF  

Phone: 01793 836800