Emergency help

If you are at immediate risk of harm, call 999.

999 BSL Video Relay Service (VRS)

Ambulance via 999 BSL app


  • Stay on the phone.
  • Give as much information as possible, including any medicines or drugs you or someone may have taken.
  • If you are with someone, stay with them.
  • Keep any medicines to show the ambulance crew when they arrive so they can treat most effectively.
  • The police will not attend if you are calling for an ambulance.

Please avoid visiting Accident and Emergency (A&E) departments unless you have a physical health emergency.

Need help fast

If it is not a 999 emergency but you are experiencing an immediate mental health crisis, call 111.

NHS 111 BSL Video Relay Service (VRS) 

Deaf Health Charity Crisis Text Service - If you are deaf and experiencing a crisis, text DEAF to 85258 for free and immediate support.

You can also call our 24-hour helpline on 0800 953 1919.

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Non-urgent help

If you need non-urgent help, below are some useful contact numbers and websites.